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Home Forms & Services Instructional Accessibility Support Caption and Transcript Services Using TechConnect Cloud (formerly known as 3C Media)

Setting up your TechConnect Cloud (formerly known as 3C Media)  Account

The video below (one minute and seventeen seconds long, ) shows you how to set up your TechConnect Cloud account from within Canvas.

Uploading Media to Your Account

The video below (two minutes and ten seconds long, ) shows how to upload a video to your TechConnect Cloud account. If you do not yet have a TechConnect Cloud account, please set one up via the instructions in the video above.

Captioning TechConnect Cloud Videos

You can request captions in TechConnect Cloud or through your campus coordinator. The following tutorials explain your options for captioning and transcriptions.

Requesting Captions in TechConnect Cloud

If copies of your videos files are stored in TechConnect Cloud, you can request human-generated captions directly in TechConnect Cloud. As of Fall 2023, TechConnect Cloud provides captions (but not transcripts) for instructor videos.

The following video shows how to request captions directly in TechConnect Cloud.

Submitting a Caption Request Through Your Campus Coordinator

For videos that cannot be captioned in TechConnect Cloud or if you would like to request video transcripts, go to your TechConnect Cloud account, retrieve a link to the appropriate video, and submit that link in a Google sheet. This will be created by your campus coordinator and shared with you after you submit your captioning request. You can also download your video files and upload them in a Google folder.

Both methods for sharing your TechConnect Cloud videos are demonstrated in the video below (one minute and fifty-nine seconds long, ).

Uploading Your Caption Files to TechConnect Cloud

The video below (forty-three seconds long, ) shows you how to upload caption files to your TechConnect Cloud videos. If you're not familiar with TechConnect Cloud but are interested in using it, please see Using TechConnect Cloud.

Embedding TechConnect Cloud Content In Canvas

To make your TechConnect Cloud content available for you students, you'll need to embed it using the Canvas Rich Content Editor (RCE). This tool is available within Canvas Pages, Announcements, Assignments, etc. The video below (one minute, seventeen seconds long, ) shows you how to embed using this tool.


Got Questions?

Contact your college's Universal Design and Accessibility (UDA) Coordinator or check out our Frequently Asked Questions page for more information.